My Professional Journey

In January, I assumed the pivotal role of Chief Business Officer at CreditAccess Life Insurance Limited, joining the ranks as one of the Key Management Personnel (KMP) of the esteemed organization. This step represents not just a new chapter in my professional narrative but the culmination of years of dedicated service, strategic acumen, and leadership in the insurance sector.
As I embark on this new chapter at CreditAccess Life Insurance Limited, I bring with me a wealth of experience, a proven track record of success, and a deep-seated passion for the insurance industry. My journey thus far has equipped me with invaluable insights and skills, positioning me ideally to drive growth, innovation, and success in my new role as Chief Business Officer.
In essence, my professional path has been more than a series of roles; it has been a journey of transformation, leadership, and relentless pursuit of excellence, setting new benchmarks in the insurance sector and beyond.
In January, I assumed the pivotal role of Chief Business Officer at CreditAccess Life Insurance Limited, joining the ranks as one of the Key Management Personnel (KMP) of the esteemed organization. This step represents not just a new chapter in my professional narrative but the culmination of years of dedicated service, strategic acumen, and leadership in the insurance sector.
My professional journey is a tapestry woven with dedication, strategic acumen, and leadership in sales and Business Development. Here is a narrative of my continuous journey, highlighting the roles played and my contributions to each organization’s success:
My professional odyssey commenced at SBI Life Insurance Company Limited in July 2004, where I was not merely an employee but a key architect in sculpting the company’s Business Development Strategies. In this realm, my role extended far beyond the conventional, it was a blend of visionary oversight and meticulous management of varied portfolios, seamlessly aligning business tactics with overarching organizational objectives.
As I embark on this new chapter at CreditAccess Life Insurance Limited, I bring with me a wealth of experience, a proven track record of success, and a deep-seated passion for the insurance industry. My journey thus far has equipped me with invaluable insights and skills, positioning me ideally to drive growth, innovation, and success in my new role as Chief Business Officer.
In essence, my professional path has been more than a series of roles; it has been a journey of transformation, leadership, and relentless pursuit of excellence, setting new benchmarks in the insurance sector and beyond.
My professional journey is a tapestry woven with dedication, strategic acumen, and leadership in sales and Business Development. Here is a narrative of my continuous journey, highlighting the roles played and my contributions to each organization’s success:
My professional odyssey commenced at SBI Life Insurance Company Limited in July 2004, where I was not merely an employee but a key architect in sculpting the company’s Business Development Strategies. In this realm, my role extended far beyond the conventional, it was a blend of visionary oversight and meticulous management of varied portfolios, seamlessly aligning business tactics with overarching organizational objectives.

My tenure at SBI Life Insurance was characterized by a robust commitment to strategic and technical leadership, steering multifaceted initiatives with a blend of expertise and foresight. One of my most cherished accomplishments has been the spearheading of recruitment, training, development, and mentorship programmes for thousands of intermediaries. This endeavor not only fueled the growth and triumph of the company but also served as a testament to my belief in the power of nurturing talent.
Tracing the trajectory of my career at SBI Life Insurance, I navigated through an array of roles—from Branch Sales Manager to Divisional Sales Manager, ascending to Senior Divisional Sales Manager, then to Assistant Vice President (AVP), Vice President (VP), and eventually to Senior Vice President (SVP). My journey spanned various channels, including Retail Agency, Institutional Alliances, Bancassurance, and Group Corporate Solutions. Each of these roles was not just a position but a learning curve, a chapter rich with strategic decision-making, continuous learning, and an unwavering dedication to excellence.
My tenure at SBI Life Insurance was characterized by a robust commitment to strategic and technical leadership, steering multifaceted initiatives with a blend of expertise and foresight. One of my most cherished accomplishments has been the spearheading of recruitment, training, development, and mentorship programmes for thousands of intermediaries. This endeavor not only fueled the growth and triumph of the company but also served as a testament to my belief in the power of nurturing talent.
In April 2003, I embarked on a transformative role as the Manager of the Sales Team (Retail Agency) at AMP Sanmar Life Insurance Company Limited in Nagpur, Maharashtra. During my tenure, I successfully established a comprehensive distribution agent network. My responsibilities extended beyond recruitment; I was instrumental in conducting in-depth classroom training covering regulatory syllabi, preparing agents for examinations, and providing them with extensive product training and selling skills mentorship. My unwavering support, guidance, and motivation were pivotal in enabling agents to achieve and surpass the organization’s sales objectives.
From May 2000 to January 2003, I served as a Sales Executive at Bharat Shell Ltd. (Oil & Gas Major Shell Group) in Aurangabad, Maharashtra.
Tracing the trajectory of my career at SBI Life Insurance, I navigated through an array of roles—from Branch Sales Manager to Divisional Sales Manager, ascending to Senior Divisional Sales Manager, then to Assistant Vice President (AVP), Vice President (VP), and eventually to Senior Vice President (SVP). My journey spanned various channels, including Retail Agency, Institutional Alliances, Bancassurance, and Group Corporate Solutions. Each of these roles was not just a position but a learning curve, a chapter rich with strategic decision-making, continuous learning, and an unwavering dedication to excellence.
In April 2003, I embarked on a transformative role as the Manager of the Sales Team (Retail Agency) at AMP Sanmar Life Insurance Company Limited in Nagpur, Maharashtra. During my tenure, I successfully established a comprehensive distribution agent network. My responsibilities extended beyond recruitment; I was instrumental in conducting in-depth classroom training covering regulatory syllabi, preparing agents for examinations, and providing them with extensive product training and selling skills mentorship. My unwavering support, guidance, and motivation were pivotal in enabling agents to achieve and surpass the organization’s sales objectives.
From May 2000 to January 2003, I served as a Sales Executive at Bharat Shell Ltd. (Oil & Gas Major Shell Group) in Aurangabad, Maharashtra.


In this role, I led the primary and secondary sales distribution channel setup and management for both retail domestic and commercial LPG sales. My tenure was marked by a significant achievement: playing a key role in the successful launch of parallel LPG marketing in India, a milestone that brought considerable appreciation from the management. I developed and implemented innovative sales strategies, significantly enhancing the sales performance of the LPG gas division, and collaborated closely with cross-functional teams to ensure seamless supply chain operations and timely delivery of LPG products to clients.
Before Bharat Shell Ltd., I served as the Territory Sales In-charge at Hindustan Unilever Limited in Aurangabad, Maharashtra, from October 1996 to May 2000. Here, I adeptly setup and managed FMCG distribution channels, efficiently overseeing primary and secondary sales and stock-keeping for retail outlets. My role encompassed the training and development of the channel sales team, significantly boosting their performance.
In this role, I led the primary and secondary sales distribution channel setup and management for both retail domestic and commercial LPG sales. My tenure was marked by a significant achievement: playing a key role in the successful launch of parallel LPG marketing in India, a milestone that brought considerable appreciation from the management. I developed and implemented innovative sales strategies, significantly enhancing the sales performance of the LPG gas division, and collaborated closely with cross-functional teams to ensure seamless supply chain operations and timely delivery of LPG products to clients.
Before Bharat Shell Ltd., I served as the Territory Sales In-charge at Hindustan Unilever Limited in Aurangabad, Maharashtra, from October 1996 to May 2000. Here, I adeptly setup and managed FMCG distribution channels, efficiently overseeing primary and secondary sales and stock-keeping for retail outlets. My role encompassed the training and development of the channel sales team, significantly boosting their performance.
I was responsible for managing trade load designing and implementation along with budgetary control, which entailed ensuring optimal resource allocation. Additionally, I designed and managed awards and rewards programmes for distributor channel sales teams, fostering motivation and performance improvement. Demonstrating excellence in key account management, product launch and relaunch, merchandising, and profit center leadership, I also successfully implemented targeted marketing campaigns to increase brand visibility and market share. My collaborative efforts with cross-functional teams were crucial in optimizing supply chain operations and ensuring timely product availability at retail outlets.
I was responsible for managing trade load designing and implementation along with budgetary control, which entailed ensuring optimal resource allocation. Additionally, I designed and managed awards and rewards programmes for distributor channel sales teams, fostering motivation and performance improvement. Demonstrating excellence in key account management, product launch and relaunch, merchandising, and profit center leadership, I also successfully implemented targeted marketing campaigns to increase brand visibility and market share. My collaborative efforts with cross-functional teams were crucial in optimizing supply chain operations and ensuring timely product availability at retail outlets.

The early stage of my career in sales, spanning from January 1993 to September 1996, was marked by significant roles at Orient Longman Ltd. and Holy Faith International Pvt. Ltd. During this formative period, I was entrusted with the responsibility of managing Business Development for the Vidarbha Region in Maharashtra. Subsequently, my role expanded to encompass the broader scope of the then un-divided Madhya Pradesh State, where I served as a Sales Executive. In these positions, I focused on driving business growth and expanding my market presence, laying a strong foundation for my future endeavors in Sales and Business Development.
This role was foundational in building my skills in sales and customer relationship management, contributing to the growth and success of the organization. I engaged in extensive client interactions, market analysis, and strategic sales planning, which laid the groundwork for my future roles in sales leadership.
The early stage of my career in sales, spanning from January 1993 to September 1996, was marked by significant roles at Orient Longman Ltd. and Holy Faith International Pvt. Ltd. During this formative period, I was entrusted with the responsibility of managing Business Development for the Vidarbha Region in Maharashtra. Subsequently, my role expanded to encompass the broader scope of the then un-divided Madhya Pradesh State, where I served as a Sales Executive. In these positions, I focused on driving business growth and expanding my market presence, laying a strong foundation for my future endeavors in Sales and Business Development.
This role was foundational in building my skills in sales and customer relationship management, contributing to the growth and success of the organization. I engaged in extensive client interactions, market analysis, and strategic sales planning, which laid the groundwork for my future roles in sales leadership.
My sales career journey into the sales domain began as a Sales Representative at Priya Sewing Machines in Nagpur, Maharashtra, from January 1991 to January 1993. This position marked the start of my profound understanding of consumer needs and market dynamics. I managed sales activities and established a strong customer base, demonstrating a natural flair for meeting sales targets and delivering exceptional customer service. This foundational experience was crucial in shaping my approach to sales and customer engagement, setting the stage for my subsequent achievements in the field.
Before embarking on my illustrious journey in the sales domain, my professional path began with a foundational stint as an Office Assistant at a burgeoning finance company. This role, which I held from 1989 to 1991, was not merely a job but a multifaceted learning experience where I managed the firm’s day-to-day operations.
My sales career journey into the sales domain began as a Sales Representative at Priya Sewing Machines in Nagpur, Maharashtra, from January 1991 to January 1993. This position marked the start of my profound understanding of consumer needs and market dynamics. I managed sales activities and established a strong customer base, demonstrating a natural flair for meeting sales targets and delivering exceptional customer service. This foundational experience was crucial in shaping my approach to sales and customer engagement, setting the stage for my subsequent achievements in the field.
Before embarking on my illustrious journey in the sales domain, my professional path began with a foundational stint as an Office Assistant at a burgeoning finance company. This role, which I held from 1989 to 1991, was not merely a job but a multifaceted learning experience where I managed the firm’s day-to-day operations.


My responsibilities encompassed a wide range of tasks, from overseeing administrative duties to handling daily dues collections. This period of over two and a half years was instrumental in honing my organizational skills, attention to detail, and understanding of financial operations, laying a solid groundwork for my future career endeavors.
Even prior to this experience in the finance sector, my initial foray into the working world commenced at the tender age of 16. From 1987 to 1988, I served as an Office Boy with a Chartered Accountant firm. This early exposure to the professional environment was invaluable, as it provided me with a first-hand insight into the workings of a professional services firm. During this time, I absorbed vital knowledge about business operations and developed a keen sense of responsibility and work ethic. This experience, though humble in nature, was significant in shaping my understanding of the business world and preparing me for the challenges and triumphs that lay ahead in my career.
My responsibilities encompassed a wide range of tasks, from overseeing administrative duties to handling daily dues collections. This period of over two and a half years was instrumental in honing my organizational skills, attention to detail, and understanding of financial operations, laying a solid groundwork for my future career endeavors.
Even prior to this experience in the finance sector, my initial foray into the working world commenced at the tender age of 16. From 1987 to 1988, I served as an Office Boy with a Chartered Accountant firm. This early exposure to the professional environment was invaluable, as it provided me with a first-hand insight into the workings of a professional services firm. During this time, I absorbed vital knowledge about business operations and developed a keen sense of responsibility and work ethic. This experience, though humble in nature, was significant in shaping my understanding of the business world and preparing me for the challenges and triumphs that lay ahead in my career.
These initial roles, each a stepping stone in its own right, were crucial in shaping the professional I am today. They instilled in me a profound appreciation for diligence, thoroughness, and the importance of a strong foundation in any career journey. As I reflect on these early experiences, I recognize them as fundamental chapters in my story, essential for the growth and development that followed in my later professional life.
Throughout my career, each role has been more than just a position; they have been integral chapters in my story of growth and development. From setting up and managing distribution networks to leading successful product launches, and from mentoring sales teams to devising innovative sales strategies, my journey has been characterized by a relentless pursuit of excellence and a deep commitment to contributing to the success of every organization I’ve been a part of.
These initial roles, each a stepping stone in its own right, were crucial in shaping the professional I am today. They instilled in me a profound appreciation for diligence, thoroughness, and the importance of a strong foundation in any career journey. As I reflect on these early experiences, I recognize them as fundamental chapters in my story, essential for the growth and development that followed in my later professional life.
Throughout my career, each role has been more than just a position; they have been integral chapters in my story of growth and development. From setting up and managing distribution networks to leading successful product launches, and from mentoring sales teams to devising innovative sales strategies, my journey has been characterized by a relentless pursuit of excellence and a deep commitment to contributing to the success of every organization I’ve been a part of.

In every capacity, I have strived to bring a blend of strategic thinking, effective leadership, and a keen understanding of market dynamics. My approach has always been to look beyond the immediate challenges and focus on long-term growth and sustainability. This mindset, coupled with my diverse experience across different sectors, has enabled me to make significant contributions to the businesses I have engaged with, leaving a lasting impact on each.
As I continue to forge ahead in my career, my focus remains on driving innovation, fostering team development, and achieving organizational goals. My journey is not just a record of my professional accomplishments but a reflection of my dedication to the art and science of sales and Business Development.
In every capacity, I have strived to bring a blend of strategic thinking, effective leadership, and a keen understanding of market dynamics. My approach has always been to look beyond the immediate challenges and focus on long-term growth and sustainability. This mindset, coupled with my diverse experience across different sectors, has enabled me to make significant contributions to the businesses I have engaged with, leaving a lasting impact on each.
As I continue to forge ahead in my career, my focus remains on driving innovation, fostering team development, and achieving organizational goals. My journey is not just a record of my professional accomplishments but a reflection of my dedication to the art and science of sales and Business Development.

"Innovating today for a better tomorrow."
—Gowthaman Sounderraj
Endorsements
“Gowthaman as a person comes with high level of energy and a ‘can-do spirit’ attitude which he brings into any team he is part of.
I know Gowthaman from HUL and he always stood out for his passion to perform, leadership skills, people management, business acumen and never missed his targets. He was always an asset to the organisation and it was a pleasure working with him.
Gowthaman truly comes out as a leader who is able to get extra ordinary results in any circumstances especially when confronted with business challenges.”
Anilkumar Nambiar
Experienced FMCG & healthcare professional
“Gowthaman and I worked together in Shell Gas, long long ago. I still remember him as a super energetic young man who was full of ideas. I admired him for the courage he demonstrated in the face of difficult situations and his ability to stand up for something and someone he believed in.
I am very proud and happy to see how he has shaped himself and achieved these heights.
A beaming example of a self made individual.”
Swapnil Kamulkar
Head global road delivery centre of excellence, Shell
“Gowthaman to me is a sincere, hardworking and dedicated individual, who comes from a humble background and climbed his way to the top in the corporate world through his thirst for knowledge, never say die attitude and great passion for maintaining relationships! He is a people’s leader and is known for developing many talents in his career span!”
Anand Kulkarni
Group head, J. B. Boda Group
“Gowthaman’s articles are elaborate and thought provoking. He brings in his experience of a senior leadership role in his organization. I recommend reading his articles and adding value.”
Ravi Krishnamurthy
President, SBI LIFE
“He is excellent in understanding and managing situations. He has rich experience in Sales and Marketing as well as crises management.”
Sunil Patil
Regional Head at Edelweiss Tokio Life Insurance
“I had known Gowthaman close to 15 years now and I come across him to be a guy of warm nature and a person to rely upon for any circumstances..His personality is such that he can influence any thought process and his performance and growth would aptly describe him .. A complete Man manager the way he drives his way through his team has baffled many … he has the ability to manoeuvre tough time with ease and I been witness to many such situations from close quarters … A down to earth guy with varied interests he is bound to go miles sky high in career … A man who toggles with relative ease between professional and personal live yet displaying high level of commitment in both worlds , Gowthaman I wish you all the very best in all that you venture.. Pray that life is roller coaster ride ride and may you achieve all you wish and much more .. Good Luck Buddy …”
Vijay Raghavan
Senior Vice President - SQ&CFIC, SBI Life Insurance Co. Ltd.,
“Gowthaman Sir is always loving and caring boss.
He has great leadership qualities with clear vision.
One of the brilliant boss in my entire career.
His determination and knowledge always helps us to go forward with enthusiastic mindset to achieve our goals.
Wishing you. Sir, a great success in your every future endeavours.
Regards, Dinesh”
Dinesh Shriyan
“I know Gowthaman from 2001 onwards. Had worked with him for almost 4 years. He is very focused & has in depth knowledge about his domain. He is very enthusiastic, forward thinking & always keen to acquire new skills. He is an astute sales professional with great project management skills, always able to spot improvement opportunities & develop them into excellence projects. His high energy level with excellent interpersonal relationship management skills is an added advantage to him. Great leadership skills and peoples man , he’s always there for them.”
Raghavendra (Raghu) P
Joint Vice President, Lean Corporate Expert - Sales & Marketing, Indorama Ventures PCL
“He hold his own style of dynamic and unique leadership qualities. Team hand holding techiniques of his team will reflects his tremendous and strong leadership qualities.”
Richerd Joshi T
Associate Vice President, SBI Life Insurance Co. Ltd.
“Excellent leader with superior business acumen. Always has an eye for a solution.”
Aravindan Subramanian
Regional Manager - Karanataka, Future Generali India Life Insurance.
“Mr. Gowthaman had always been a ‘daring person’ and ‘caring boss’. He is very supportive to the team and keeps people motivated to achieve their goals. He is good at heart and this is most imp quality for any human being. I would always love to work with Mr. Gowthaman … Sir, wishing you all the success in your every endeavor. With regards –Jitendra”
Jitendra Shrivastav
Sales Head/AVP, Continental Financial Services, UAE.
“Gowthaman is a thorough professional and a knows his role very well, a dedicated soldier and a go-getter with strong leadership traits makes him an acceptable personality among his peers and team players, a good friend, philosopher and guide to his subordinates and a task master if required too. in all a good professional person with good sense of humor and presence of mind.I wish him all the best in his future en devours.”
Anand Kulkarni
Group Head-Training & Development, J.B.BODA Group
“Mr Gowathaman has a drive, enthu, zeal and committement to work towards goal; very energitic & dynamic person and powerful in sales. Knows Sales well. A true professional anybody would love to work with.
All the best Mr Gowathaman for your future endevours !!”
Jagdish Mistry
Independent Franchise Consultant, Franchise India Brands Limited
“Gowthaman is one of the most agressive and confident person i met in sales. He doesn’t leave anything incomplete..task oriented.”
Rema Pillai
VP at SBI Life Insurance Co. Ltd.
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